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Commentary Summary
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User Commentary
Physician
myCare Integrity EMR works for our specialty. It works perfectly for us.
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Physician
I really like how Eye Care Leaders takes our suggestions and even includes them in future updates....
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Manager
When myCare Integrity EMR’s interface works, it is great. When it doesn’t, it is terrible. We use...
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Manager
Our implementation of myCare Integrity EMR was years ago, and it went very well. But since then, any...
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Manager
Some things in myCare Integrity EMR do work right. We have the ability to order prescriptions...
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Manager
We don’t have anyone involved at Eye Care Leaders that we can escalate issues to, and that is...
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Manager
We are looking at different EMRs. Where we will be with Eye Care Leaders in the future depends on...
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Physician
The service from Eye Care Leaders for myCare Intergy EMR is spot on. They do a great job of...
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Manager
I would question whether I would buy myCare Integrity EMR again. There just might be better products...
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Manager
The vendor does pretty well with their billing, so I would say they do okay with not charging for...
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Manager
The rating of the product performance depends on the day. The system has been broken for us...
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Manager
This year has been the worst year the vendor has ever had in terms of support. The vendor spent...
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Manager
There are a few people from Eye Care Leaders who I can email, but they are just getting the same...
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Manager
The providers like the system because it was written by an ophthalmologist. It is the simplest...
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Physician
When we come to a conclusion about patients, we click on the diagnosis codes and tie them into...
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Physician
We have to look through little windows. It would be nice if the product expanded to a full screen,...
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Physician
One thing that is nice about other products is that we can easily change our notes. The notes are...
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Physician
A lot of times, radiology companies or centers that do MR scans want our chart note. The hospital...
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Physician
We all have to get trained. If we were to just plop the system in front of someone and tell that...
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Physician
Our previous system did a lot of things well that myCare Integrity EMR doesn’t do. We could move...
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Physician
Getting information is easy because the system is online, so we can access it anywhere we have an...
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Physician
When we use the camera, we have a little windows network within the office, so we can go directly...
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Physician
The system is usually stable, but the vendor just updated the program, and we weren’t able to...
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Physician
The phone and web support are good. We have never needed executive involvement. There are people...
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Physician
Maybe we would buy the product again and maybe not. I would look at some other programs. They may or...
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Physician
Part of our problem is that no matter what we have, it slows us down compared to paper in some...
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Physician
There are macros for diagnoses and plan notes. But if we just click on a note and change the...
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Manager
We would purchase this product again but with some tweaks. There are some other things that we need....
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Manager
We don't really get any training from Eye Care Leaders, and when we call, we usually have to wait...
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Manager
myCare Integrity EMR is user friendly. That is why we love it. Hopefully, our overall satisfaction...
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Manager
The doctors really seem to like the product. Overall, the system does a great job and is very easy...
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Manager
Yesterday, we had an upgrade, and we didn't even know about it. There are some things about the...
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Manager
I would like a little better training one some of the videos for MIPS. Things can be very difficult...
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Manager
I would like a message to pop up in the system if users try to code something that is wrong. It...
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Manager
I don't know whether anybody keeps all promises. There are occasions when we can't get the vendor to...
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Manager
There are things, such as the MIPS, that we get at no extra charge. If we wanted advanced things, I...
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Manager
I don't ever hear Eye Care Leaders promoting things. We get updates. I haven't seen videos or...
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Physician
I like the flow of the EMR. It is very intuitive and easy to incorporate into the clinic. It...
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Physician
It would be nice to build out the communications and test review sections. If we are sending off for...
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Manager
If the decision was up to me, I would not purchase the system again. Initially, the vendor told us...
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Manager
The vendor will keep their promises, but we will have to hound them to get them to do what we need...
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Manager
We have a love/hate relationship with the vendor, but we are not leaving them. We are not going...
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Manager
The vendor has been very supportive during the Covid-19 crisis. I haven’t had any problems. And I...
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Manager
Eye Care Leaders courted me for a long time and wanted me to make the switch to them. They started...
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Manager
My problem is that we have no support at all. I couldn't process credit cards for a while during the...
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Manager
Eye Care Leaders bought the key from a third-party vendor so that they could put that third-party...
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Manager
On the back end, the electronic health records are with myCare Integrity EMR. Before, our system...
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Manager
We are working through Eye Care Leaders, even when we need support on our third-party system. Eye...
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Manager
The vendor always has great ideas, but they don't have follow-through. They implement things and...
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Manager
I lost all my support when I switched over to Eye Care Leaders. They don't offer any training. I...
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Manager
The vendor doesn't really do any training. We haven't really ever had any training for the product....
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Manager
I would recommend the product to others; it is amazing.
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Manager
The biggest thing I have to say to Eye Care Leaders is if they are going to make something like...
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