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iRound (formerly Advisory Board)
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Adam Cherrington
Vice President Digital Health
KLAS Vice President Digital Health - Adam Cherrington
 
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Featured  Reports

Patient Experience Improvement 2021: Increased Consumerism Driving Need for Customized, Real-Time Feedback
Patient Experience Improvement 2021:
Increased Consumerism Driving Need for Customized, Real-Time Feedback
December 2021
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Digital Front Door 2021: A View Through the Eyes of Market Leaders
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User Commentary

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CNO

Relationship, Operations

The most important thing is to have a liaison who is a subject matter expert. We have an individual...

Apr 2023
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CNO

Product

Press Ganey has done some great things with the product. We don't have to go to a computer. We can...

Apr 2023
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CNO

Relationship, Product

We haven't had any new technology introduced for quite some time. Other companies have regular...

Apr 2023
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Director

Product, Value

iRound is generally an uncomplicated tool to use, so in terms of setting things up, the turnaround...

Feb 2023
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Director

Product

It would be great to integrate iRound with a single sign-on capability because many of our Press...

Feb 2023
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Manager

Operations, Product

We have a fairly large ability to customize our instance of iRound. Our iRound administrator...

Dec 2022
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Manager

Operations

The product's ease of use could be improved with more training. The trouble is that Press Ganey...

Dec 2022
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Manager

Product

The perception is that iRound is super buggy. We get multiple emails each week from our iRound...

Dec 2022
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Manager

Relationship

Press Ganey keeps all their promises, but they are just slow about doing that sometimes. And iRound...

Dec 2022
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Manager

Culture, Operations, Product

I don't know that iRound was really promoted very much to us. It is just what we have adopted...

Dec 2022
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Manager

Product

iRound is a huge pain to get data out of. It talks with and gets information from another system we...

Dec 2022
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Related Articles
Article
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Patient Experience Will Require More Than Just CAHPS
20 December 21    |   Adam Cherrington, Dan Czech and Ciera Black Walker
Our Patient Experience Improvement report is a first look at customer satisfaction with the solutions used by providers and payers to improve patient experience.
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The New KLAS Patient Engagement Ecosystem
24 September 19    |   Dan Czech
The new Patient Engagement Ecosystem site gives providers and vendors a way to compare their patient engagement programs to others, and it can also help identify areas of improvement.
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When Engaging Patients, Do We Give Them a Voice?
28 September 18    |   Jared Jeffery
I may just advocate that the first step of patient engagement should be inviting the patients themselves to become part of the conversation.
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Rounding IT Support Improves EMR Usability
12 July 18    |   Mike Davis
We’re starting to see digital rounding tools emerge to help clinicians provide better patient care on their rounds, why not add IT rounding to help your IT team provide better clinician care?



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