Ahi QA Comments

 

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User Commentary

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Analyst/Coordinator

ROI / Cost (care and feeding)

We will be turning Ahi QA off soon. Overall, things with the system have gone very well. I did not...

Oct 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

We did not have very much interaction with Change Healthcare's implementation services. I asked...

Oct 2019
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Analyst/Coordinator

Other Observations & Comments

If I did reach out to Change Healthcare, I would probably get something back within the week. I...

Oct 2019
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Manager

Service and Support

The reporting in Ahi QA is fantastic. We work mostly with people who work on the Ahi QA product, and...

Jun 2019
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Manager

Future Outlook

Ahi QA was bought by RelayHealth, which was bought by Change Healthcare. Once all the dust settles,...

Jun 2019
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Manager

Other Observations & Comments

We are transitioning over to our enterprise vendor. If our enterprise vendor does not have a product...

Jun 2019
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Analyst/Coordinator

Functionality and Upgrades

Ahi QA is a rules-based system, and I have built hundreds of rules, so the product has really worked...

Mar 2019
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Director

ROI / Cost (care and feeding)

Ahi QA is amazing. Our registrations have about 99% accuracy because of it. I love how we have our...

Feb 2019
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Analyst/Coordinator

Service and Support

Change Healthcare has a customer committee that discusses with Change Healthcare the new things that...

Dec 2018
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Analyst/Coordinator

Service and Support

When Ahi QA was rebranded and Change Healthcare took over, we had a lot of server issues, and a lot...

Dec 2018
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Analyst/Coordinator

Functionality and Upgrades

Ahi QA has been a wonderful tool for us. It is awesome, and we have not had any decline in...

Dec 2018
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Analyst/Coordinator

Functionality and Upgrades

The biggest enhancement I want with Ahi QA is the ability to use the patient lobby feature outside...

Dec 2018
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Analyst/Coordinator

ROI / Cost (care and feeding)

We have a very good contract with Change Healthcare. Basically, on the first day of the month, the...

Dec 2018
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Manager

Functionality and Upgrades

I really enjoy the ease of use of Ahi QA. I support the education and training at my organization,...

Oct 2018
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Manager

Sales and Contracting

Change Healthcare lacks estimates for price shoppers. The vendor could also improve their...

Oct 2018
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Manager

Other Observations & Comments

I am Change Healthcare’s biggest fan when it comes to Ahi QA. Change Healthcare was much smaller...

Sep 2018
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Manager

Functionality and Upgrades

The system works well. Glitches are usually caused by message traffic, which isn’t Change...

Sep 2018
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Manager

Functionality and Upgrades

We haven’t had anything new from Change Healthcare in two years. They have several products, and...

Sep 2018
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Manager

Lessons Learned

I would recommend Change Healthcare to other organizations as long as the organization has a strong...

Sep 2018
 Helpful

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Manager

ROI / Cost (care and feeding)

Change Healthcare offers so many products but doesn’t act like we are stuck with them. So they don't...

Sep 2018
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Director

Functionality and Upgrades

The acuity and pulse portions in Ahi QA are more robust than the portions in other systems. Ahi QA...

May 2018
 Helpful

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Director

Functionality and Upgrades

Ahi QA is a great system. We really love getting accurate insurance information up front. That is...

May 2018
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Manager

Relationship

I have had better tools than Ahi QA. The product went through some acquisitions, so we are in a bit...

Mar 2018
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Manager

Future Outlook

Our relationship with our account manager from Change Healthcare has yet to be determined. We had a...

Mar 2018
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Manager

Relationship

I had an account representative from RelayHealth, but we didn't have a lot of contact with that...

Mar 2018
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Manager

Functionality and Upgrades

Having a report that breaks things down by user is a lot more meaningful than having an overall...

Mar 2018
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Manager

Service and Support

We can write rules however we want to. I would like to have more assistance from Change Healthcare...

Mar 2018
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Manager

Interfacing and Integration

I can reject, correct, or approve the errors that pop up. Ahi QA can interface with our EMR, and...

Mar 2018
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Manager

Technology

In the last year, Ahi QA has gone down more often than I expected. The system goes down at least...

Mar 2018
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Manager

Relationship

I want more communication. I want to be able to ask questions when Change Healthcare rolls something...

Mar 2018
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Manager

Functionality and Upgrades

AhiQa is solid software for identifying registration errors before the bill drops. I build rules for...

Feb 2018
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Analyst/Coordinator

Service and Support

Since the change from RelayHealth to Change Healthcare, we have experienced more issues and...

Jan 2018
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CFO

Other Observations & Comments

Our biggest issue is interfacing AhiQa with our information system. We don't use a McKesson product...

Nov 2017
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CFO

Other Observations & Comments

AhiQa provides more options for measuring things than our information system provides. For example,...

Nov 2017
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CFO

Other Observations & Comments

With our information system, if we take a value out of a field, the system won't send anything in...

Nov 2017
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CFO

Technology

We would like RelayHealth to expand the eligibility responses and to ensure that their database...

Nov 2017
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Director

Interfacing and Integration

AhiQa is great. It can integrate with a lot of different solutions, which is important for us...

Oct 2017
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Director

Functionality and Upgrades

RelayHealth’s customization is what we envisioned. They provide notice of admission to a few major...

Oct 2017
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Director

Functionality and Upgrades

RelayHealth is one of a few companies that offer the whole platform for those who want a one-stop...

Oct 2017
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Director

Functionality and Upgrades

The drawback of having AhiQa as a separate item is that it isn't embedded into our PM system. It...

Oct 2017
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Director

Lessons Learned

AhiQa is just okay. I haven’t found a better solution in the patient access space. It has been a big...

Oct 2017
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Director

Implementation and Training

RelayHealth was good to work with during our initial installation and after the implementation. They...

Oct 2017
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