Risk Adjustment Suite Commentary
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Subject Expert
Paul Hess
Research Director
Commentary Summary
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User Commentary
Culture, Relationship
There has been no noticeable impact due to Datavant’s acquisition of Apixio. The only thing that has...
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Relationship
The vendor lost some people that we used to talk to, so that has been a little challenging. I just...
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Relationship, Product
There are some things that the vendor struggles with when it comes to sharing things with us on the...
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Relationship
We have no issues with Datavant keeping promises. Datavant delivers what they say they are going to...
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Product, Value
Datavant has captured additional HCCs that were missed by my first-level coder or coding vendor, so...
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Product
Datavant’s auditing and review tool is very easy to use. They are doing work on the back end that we...
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Relationship
We haven't really used Datavant’s support. We have our internal sales and account representatives...
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Loyalty, Relationship
Datavant is not 100% perfect, but they are very good. I know recently we have asked Datavant for...
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Relationship, Operations
The retrospective tool for Apixio Retrospective Risk Adjustment Suite works wonderfully. The...
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Product
The previsit area is not working for us. We have worked with the vendor for quite a while, so I...
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Relationship
Datavant is very easy to work with. They are very approachable. We have regular meetings with...
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Product
Apixio Retrospective Risk Adjustment Suite is helping us achieve appropriate revenue. However, there...
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Value
This solution helps us keep our premiums at an affordable level by making sure that we are obtaining...
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Product, Value
Apixio has technology in place that helps retain and obtain those medical records more quickly, as...
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Operations
I am not as satisfied with implementation services only because we had to transition to some...
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Loyalty
We are working on the current functionality a little more. We have a lot of care that migrates out...
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Relationship
When we have hiccups, Apixio has leadership that gets involved right away. Sometimes our core team...
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Relationship
Overall, I am very satisfied with Apixio. The executive involvement and product are outstanding....
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Culture, Relationship
There are some areas of improvement where I feel like Apixio could do better. They need to do better...
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Value
We are certainly receiving our money's worth from the system. The InfoStream aspect of chart...
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Product
Some of the technology that Apixio has approached us with hasn't been relevant. There is one thing...
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Relationship, Product
There is one thing that Apixio could improve on, and that is the way they integrate some of our data...
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Product
Risk Adjustment Suite is helping us identify Hierarchical Condition Categories that were missed by...
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Relationship
We have worked with Apixio for a long time, so we are very happy with them, and they are great to...
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Operations
Apixio’s tool is so easy to use. Our coding team loves any Apixio project they are on just because...
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Culture
I go to risk adjustment conferences, and I see how some of the vendors do the sales process. Maybe...
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Relationship
I can text any of my Apixio contacts right now or at nine p.m. if I have a question. The vendor has...
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Loyalty
Everybody is worried about the new CMS model that is being fully rolled out next year where...
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Loyalty
Apixio gets the top score for integration right now. If I had been asked that a couple of years ago,...
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Culture, Value
Apixio built tools because we were asking for them. When we started with Apixio, they were just...
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Product
I know Apixio’s AI does a couple of things. For our coders, if there is a very common occurrence,...
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Loyalty, Product
Apixio’s latest major updates were fantastic strides forward. The vendor does a good job of saying...
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Value
An outcome Apixio is helping us achieve is streamlining our efficiency from our coders. Our team...
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Product
Risk Adjustment Suite helps our department greatly. It is very user friendly, easy to learn, and...
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Loyalty, Relationship
Whenever we have to talk to our Apixio customer support representative, they are very fast and...
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