Optum Risk Analytics and Retrospective Solutions Commentary
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Subject Expert
Mac Boyter
Research Director
Commentary Summary
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User Commentary
Loyalty
Optum is critical for us in our risk score tracking as well as our encounter data submissions, and...
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Relationship
From a client-management perspective, we have done a lot better than we have in the past. Optum put...
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Operations, Product, Value
It is just very difficult and time consuming to implement new services with Optum. It just really...
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Loyalty, Relationship, Product
Optum has an in-office assessment program that has been around forever. I never hear anything about...
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Relationship
Optum is forward-thinking. Optum acquired Episource, and that gave them a deeper and better coding...
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Relationship
Optum is one of the biggest vendors in the industry for a reason. Their work helps us get things...
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Loyalty
Optum hasn't really offered us a new or unique solution in a while. That is why we are considering...
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Culture
Optum offers us a suite, and when we tell them who the providers are, they will go and work with...
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Value
When it comes to charging, Optum seems to hit us for everything. They also don’t offer a whole lot...
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Relationship
We escalate our issues quite a bit with Optum, and we have a lot of help from them. However, whether...
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