SocialScape Comments

 

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Current Time Inside Cache Tag Helper: 12/1/2020 2:19:19 PM and Model.EvProductId = 223380

Commentary Summary

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User Commentary

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VP/Other Executive

Relationship

One of the leaders of Socially Determined is actively involved. I have worked with a number of...

Oct 2020
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VP/Other Executive

Service and Support

SocialScape has multiple end users, including health systems and health officers, so the vendor has...

Oct 2020
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VP/Other Executive

Other Observations & Comments

We are trying to get at the SDOH or social risks of some of our individuals so that we can...

Oct 2020
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VP/Other Executive

Functionality and Upgrades

If my peers were considering Socially Determined, I would tell my peers to make sure they understand...

Oct 2020
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Director

Relationship

I am not familiar with any web support. We haven’t had to use that. The phone support people get the...

Oct 2020
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Director

ROI / Cost (care and feeding)

In terms of receiving our money's worth, the vendor does high-quality work, but we haven't seen any...

Oct 2020
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Director

Functionality and Upgrades

I recommend Socially Determined all the time. What makes them good is that they understand the work...

Oct 2020
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Director

Relationship

Socially Determined offers excellent analytics around any intervention program to tell us whether...

Oct 2020
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Director

Functionality and Upgrades

Socially Determined isn't really giving me a product, but their deliverables are very easy to...

Oct 2020
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Director

Functionality and Upgrades

I consider Socially Determined to be part of our long-term plans. We want to get into a rhythm with...

Oct 2020
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Director

ROI / Cost (care and feeding)

It took us a little time to have a meeting of the minds and find the best way to price the product....

Oct 2020
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Director

ROI / Cost (care and feeding)

When I have multiple programs that I want the system to analyze, I expect the vendor to tell me how...

Oct 2020
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Physician

Functionality and Upgrades

The original piece from Socially Determined didn’t drive a ton of value for us because it was so...

Oct 2020
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Physician

Functionality and Upgrades

We have a very solid connection with Socially Determined from a data standpoint. In order to do the...

Oct 2020
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Physician

Lessons Learned

Socially Determined doesn’t always deliver on their promises as fast as I would like them to....

Oct 2020
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Director

Win/Loss - Why they were selected (by current clients)

Our business has an SDOH focus that directly aligns with the platform that Socially Determined has....

Oct 2020
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Director

Functionality and Upgrades

With SDOH, things are broken down into domains and subfactors. What SocialScape does is look at...

Oct 2020
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Director

Functionality and Upgrades

For someone who is a new customer and hasn't really done anything with SDOH, the tool has a...

Oct 2020
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Director

Functionality and Upgrades

I am limited to the SocialScape explorer tool and what Socially Determined is doing with us. I know...

Oct 2020
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Director

Functionality and Upgrades

I would give the overall quality of SocialScape the highest rating. The vendor does upgrade their tools....

Oct 2020
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Physician

ROI / Cost (care and feeding)

When we add data models or space, Socially Determined does come back with an associated cost. We...

Oct 2020
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Physician

Service and Support

We have achieved several outcomes using SocialScape for financial and food intervention cohorts....

Oct 2020
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Director

Future Outlook

We are not quite where we want to be with our integration goals. We haven't gotten to the...

Oct 2020
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Director

Functionality and Upgrades

The information that the vendor provides for us is very clear and concise. It is easy to understand....

Oct 2020
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Director

Relationship

The vendor was clear with our timeline and expectations of how things would be transmitted with our...

Oct 2020
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Director

Relationship

Socially Determined is more than a vendor. They are a partner. The vendor gives and takes rather...

Oct 2020
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Director

Relationship

The vendor is very proactive. They immediately focused on our problem areas during COVID-19 without...

Oct 2020
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Director

Other Observations & Comments

Our biggest holdup is that Socially Determined has some things that we could use that our legal...

Oct 2020
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