SocialScape
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Subject Expert
Joseph Ybarra
Senior Product Manager
KLAS Senior Product Manager - Joseph Ybarra
 
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User Commentary

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Director

The vendor has been very generous to our organization.

Jan 2022
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Director

The product's integration isn't seamless. The system's integration issues are probably more on our...

Jan 2022
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Director

The product hasn't required much additional work since our last upgrade. We have been delighted that...

Jan 2022
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Director

We can call an executive or the vendor's team at any time, and they will pick up the phone. They are...

Jan 2022
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Director

The vendor is working with payers on core social vulnerability things. We will probably look at...

Jan 2022
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(0)
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Director

My experiences with Socially Determined have been very positive. Having SocialScape has helped us to...

Jan 2022
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Director

When we have presented our results to different stakeholders, the vendor has been really helpful....

Jan 2022
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Director

The vendor is good at presenting information to different audiences. That has been important. They...

Jan 2022
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Director

The vendor could improve their internal communication. We have to initiate contact with all of our...

Jan 2022
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Director

SocialScape has been strong. I don't think we have had any challenges with that. It is super easy to...

Jan 2022
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Director

Before deciding on SocialScape, organizations have to know who in their organization would be right...

Jan 2022
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Director

There are some ways in which SocialScape could be deployed that could push our satisfaction even...

Jan 2022
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Director

I have had experiences with other vendors, and those experiences were a little tighter and more...

Jan 2022
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Director

The training from Socially Determined was very strong. Everyone got a good grasp of the training. We...

Jan 2022
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Director

Socially Determined offers quite a bit in terms of analytics services wrapped around SocialScape and...

Jan 2022
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Director

Socially Determined's support is really strong. I have always had same-day resolution to any...

Jan 2022
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Director

We have been able to use visualizations in data polls from SocialScape within the context of large...

Jan 2022
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Director

We often don't have the infrastructure necessary to work with a lot of other healthcare partners...

Jan 2022
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Director

Now that we have access to data and are able to do robust evaluations of studies, we have really...

Jan 2022
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Director

In order for us to advocate more and to work on really changing some policies and integrating some...

Jan 2022
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Director

When I reach out to the vendor, their support people are always very responsive. The vendor's people...

Jan 2022
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Director

In terms of proactiveness, we have had instances where the data that Socially Determined has...

Jan 2022
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Analyst/Coordinator

Some things in SocialScape aren't very intuitive, but I don't see that as problematic because there...

Jan 2022
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Analyst/Coordinator

I have a relationship with a person at Socially Determined, and that person is phenomenal....

Jan 2022
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Analyst/Coordinator

I have been on calls with Socially Determined's CEO, and he is so approachable and accessible. The...

Jan 2022
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Analyst/Coordinator

We believed that purchasing the tool and having it in our suite would help us in a lot of ways. Our...

Jan 2022
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Director

It is our goal to address the medically underprivileged communities. We need to know the challenges...

Dec 2021
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Director

Socially Determined aligns with our goals and strategies. We are a good fit and a good team....

Dec 2021
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Director

I wish we owned the data from SocialScape. When a scope of work has been completed, we don’t have...

Dec 2021
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Director

We can track the risk level of communities, and that is crucial information as we try to sustain...

Dec 2021
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(0)
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Director

SocialScape gives us access to a more comprehensive data landscape than we have ever been able to...

Nov 2021
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Director

The vendor's team is super responsive and energetic. Socially Determined feels like an authentic...

Nov 2021
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Director

We have used the SocialScape platform for years. Last year with COVID-19, there was hardly any...

Aug 2021
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Director

Socially Determined has been fantastic in building out the application with us and supporting us in...

Aug 2021
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Director

The system integrates very well. We use it to tell a complex story and tie that to the customer. The...

Aug 2021
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Director

We have to navigate and practice using the system. Once we get in and work in it for a while, the...

Aug 2021
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Director

Socially Determined is an excellent partner to work with. We are in contact with an executive from...

Aug 2021
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