SocialScape
Filtered view: All

Subject Expert
Kyle Chilton
Consultant
KLAS Consultant - Kyle Chilton
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Socially Determined has been super supportive of our team. We lean heavily on them to get us...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The system drives tangible outcomes very well from a community-based perspective. We have already...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have been really impressed with Socially Determined and the continual improvements that they make...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have conversations with the vendor fairly regularly. Those are good. We would like to have more...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product is new, so it isn't intuitive for our end users yet. There have been times when we could...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's proactivity is one of the better things about them. In addition to what we ask for, the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are two instances of the product. One is the graphical representation part that we can log in...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Socially Determined relentlessly pursues delivering on every promise, and that matters to us. So...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We meet with Socially Determined regularly to review progress, so any issues we have get escalated...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Socially Determined is very fair and willing to group efforts into a single cost.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Socially Determined is very innovative. SocialScape creates a very functional, clean space to do...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

One of the key differentiators for Socially Determined is how they create personal relationships...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There needs to be an export function where we could export lots of data points at once instead of...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Socially Determined is amazingly flexible in trying to meet our needs, and they have been responsive...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

As an organization, we were never able to very easily and rigorously track outcomes at a population...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have run into a number of challenges with using the system to benefit our work. One challenge is...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We might not have totally understood the product as we went in. SocialScape is an emerging...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor has been very generous to our organization.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product's integration isn't seamless. The system's integration issues are probably more on our...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product hasn't required much additional work since our last upgrade. We have been delighted that...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We can call an executive or the vendor's team at any time, and they will pick up the phone. They are...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is working with payers on core social vulnerability things. We will probably look at...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

My experiences with Socially Determined have been very positive. Having SocialScape has helped us to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we have presented our results to different stakeholders, the vendor has been really helpful....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor is good at presenting information to different audiences. That has been important. They...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor could improve their internal communication. We have to initiate contact with all of our...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

SocialScape has been strong. I don't think we have had any challenges with that. It is super easy to...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Before deciding on SocialScape, organizations have to know who in their organization would be right...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are some ways in which SocialScape could be deployed that could push our satisfaction even...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I have had experiences with other vendors, and those experiences were a little tighter and more...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The training from Socially Determined was very strong. Everyone got a good grasp of the training. We...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Socially Determined offers quite a bit in terms of analytics services wrapped around SocialScape and...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Socially Determined's support is really strong. I have always had same-day resolution to any...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have been able to use visualizations in data polls from SocialScape within the context of large...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We often don't have the infrastructure necessary to work with a lot of other healthcare partners...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Now that we have access to data and are able to do robust evaluations of studies, we have really...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In order for us to advocate more and to work on really changing some policies and integrating some...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When I reach out to the vendor, their support people are always very responsive. The vendor's people...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of proactiveness, we have had instances where the data that Socially Determined has...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Some things in SocialScape aren't very intuitive, but I don't see that as problematic because there...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have a relationship with a person at Socially Determined, and that person is phenomenal....

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have been on calls with Socially Determined's CEO, and he is so approachable and accessible. The...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We believed that purchasing the tool and having it in our suite would help us in a lot of ways. Our...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

It is our goal to address the medically underprivileged communities. We need to know the challenges...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Socially Determined aligns with our goals and strategies. We are a good fit and a good team....

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I wish we owned the data from SocialScape. When a scope of work has been completed, we don’t have...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We can track the risk level of communities, and that is crucial information as we try to sustain...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

SocialScape gives us access to a more comprehensive data landscape than we have ever been able to...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor's team is super responsive and energetic. Socially Determined feels like an authentic...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have used the SocialScape platform for years. Last year with COVID-19, there was hardly any...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Socially Determined has been fantastic in building out the application with us and supporting us in...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system integrates very well. We use it to tell a complex story and tie that to the customer. The...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have to navigate and practice using the system. Once we get in and work in it for a while, the...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Socially Determined is an excellent partner to work with. We are in contact with an executive from...

Aug 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF