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Swellbox Request Wizard Comments
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KLAS Senior Product Manager - Joseph Ybarra
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Joseph Ybarra

Senior Product Manager

joseph.ybarra@klasresearch.com

 
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Swellbox quoted a price, and that price has stayed the same. They have optimized our use of the...

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Swellbox is quick and easy to work with. They do whatever they can do to help us. We have a real...

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From the get-go, Swellbox has been very easy to work with and extremely responsive when we have...

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Director

We were looking for an opportunity to simplify the process and minimize the number of people coming...

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Manager

I have nothing bad to say. The system is very user friendly. Feedback from patients gets tracked,...

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Manager

The Swellbox system does experience glitches here and there, but the issues aren't ongoing. It is...

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Manager

Swellbox is very easy to work with and can tailor things to our needs. They are not nitpicky about...

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Manager

There weren't a lot of vendors that I knew of that were capable of providing the type of service...

May 2021
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Director

The system doesn't have a true interface with the EHR. We have to complete a manual process. We are...

May 2021
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Director

We were able to negotiate with the vendor, and everything worked out fine. The price of the solution...

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Director

Swellbox works with us to tweak their product and meet our authorization requirements. That is good....

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Director

Swellbox Request Wizard only took a couple of weeks to implement. That process went quickly once we...

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Director

Swellbox Request Wizard is a very inexpensive product at this point. The value we get for the price...

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Director

Our staff really loves Swellbox Request Wizard. They find it easy to use and that it is easy to help...

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Director

We looked at several vendors, but we chose Swellbox because they are a tried-and-true vendor. I was...

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Director

During the pandemic, we needed a user friendly approach for patients to complete authorizations...

May 2021
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Director

I only talk to a few vendor executives, but they are great. I would recommend Swellbox. I have made...

May 2021
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Director

Swellbox is the easiest vendor I have ever worked with. It is a process change for our staff using...

May 2021
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Director

Swellbox Request Wizard is not integrated into our EHR system. Our workflow works fine, but if it...

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Manager

We get really great feedback on the system from our end users. We rarely get negative feedback. The...

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Manager

I would like to see Swellbox be able to serve international individuals more. We looked into whether...

May 2021
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Manager

Swellbox does offer new technology, but we haven’t always been able to do as much as they offer...

May 2021
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Manager

Swellbox's phone and web support are very responsive. As soon as I call with something, they get...

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Analyst/Coordinator

If the tool wasn’t meeting our needs, we would have moved on a long time ago. The vendor's team is...

May 2021
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