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Swellbox Request Wizard Comments
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User Commentary
Director
Swellbox quoted a price, and that price has stayed the same. They have optimized our use of the...
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Director
Swellbox is quick and easy to work with. They do whatever they can do to help us. We have a real...
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Director
From the get-go, Swellbox has been very easy to work with and extremely responsive when we have...
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Director
We were looking for an opportunity to simplify the process and minimize the number of people coming...
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Manager
I have nothing bad to say. The system is very user friendly. Feedback from patients gets tracked,...
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Manager
The Swellbox system does experience glitches here and there, but the issues aren't ongoing. It is...
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Manager
Swellbox is very easy to work with and can tailor things to our needs. They are not nitpicky about...
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Manager
There weren't a lot of vendors that I knew of that were capable of providing the type of service...
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Director
The system doesn't have a true interface with the EHR. We have to complete a manual process. We are...
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Director
We were able to negotiate with the vendor, and everything worked out fine. The price of the solution...
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Director
Swellbox works with us to tweak their product and meet our authorization requirements. That is good....
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Director
Swellbox Request Wizard only took a couple of weeks to implement. That process went quickly once we...
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Director
Swellbox Request Wizard is a very inexpensive product at this point. The value we get for the price...
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Director
Our staff really loves Swellbox Request Wizard. They find it easy to use and that it is easy to help...
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Director
We looked at several vendors, but we chose Swellbox because they are a tried-and-true vendor. I was...
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Director
During the pandemic, we needed a user friendly approach for patients to complete authorizations...
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Director
I only talk to a few vendor executives, but they are great. I would recommend Swellbox. I have made...
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Director
Swellbox is the easiest vendor I have ever worked with. It is a process change for our staff using...
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Director
Swellbox Request Wizard is not integrated into our EHR system. Our workflow works fine, but if it...
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Manager
We get really great feedback on the system from our end users. We rarely get negative feedback. The...
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Manager
I would like to see Swellbox be able to serve international individuals more. We looked into whether...
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Manager
Swellbox does offer new technology, but we haven’t always been able to do as much as they offer...
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Manager
Swellbox's phone and web support are very responsive. As soon as I call with something, they get...
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Analyst/Coordinator
If the tool wasn’t meeting our needs, we would have moved on a long time ago. The vendor's team is...
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