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Jellyfish Health

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Jellyfish Health's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

Virtual Waiting Rooms and Contact-free Check-in

Wait time transparency, contactless check-in, virtual waiting rooms, automated text messaging, digital payments, and paperless forms and surveys

Jellyfish Health’s proven technology helps care facilities modify a variety of typically high-touch patient processes to make them more convenient, while allowing for social distancing. The solution includes the following features:

  • Virtual Lines and Wait Times: Patients can view estimated wait times and “get in line” directly on your website, whether they are a walk-in or arriving for a scheduled appointment. As patients choose the most convenient time to visit, you’ll help prevent an overcrowded facility.
  • Contactless Check-in: Let patients check-in via your website, text message, or front desk tablet. We’ll customize a solution that works best for your facility, while advising you on the best practices.
  • Virtual Waiting Rooms: Your patient’s car is his or her new waiting room, so you can control how many people enter your facility at a given time. The platform supports drive-up COVID-19 testing, too.
  • Automated and Custom Text Messages: While patients wait from a safe social distance at home, in their cars in your parking lot, or even down the street at a park, automated texts update them on their place in line and provide instructions when it’s time to enter the facility. Staff can also send custom messages as needed.
  • Real Time Transparency: Your staff will gain real time transparency of each patient’s location and status so you can easily manage each patient’s step in their journey while remaining socially distant.
  • Paperless Add-ons: Collect consents, digital signatures, image uploads, surveys, payments, and more with zero face-to-face contact. All of this happens via text or email and without needing patients to download an app.

The solution can be implemented in 24 hours with no long-term commitment. It’s 100% cloud based and stands up on its own.



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