EpicCare Inpatient EHR (Global) Commentary
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Everton Santos
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KLAS VP of Engagement - Everton Santos
 
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Director

Value

EpicCare Inpatient EHR is a very expensive product. There is no sugarcoating that. However, Epic has...

Jun 2025
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Director

Relationship, Operations, Product

There are a lot of other facilities and visitors who want to understand our experience with Epic....

Jun 2025
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Director

Relationship

EpicCare Inpatient EHR meets nearly all of our local needs. Epic is very responsive to any...

Jun 2025
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Director

Relationship

Epic is very engaged. They care about the success of the organization. Epic assists with all...

May 2025
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Director

Product

EpicCare Inpatient EHR is customizable and easy to use. It has lots of bells and whistles, and...

May 2025
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Director

Product

Epic should continue to move into the AI space and localize to other contexts and countries. Epic...

May 2025
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CNIO

Value

The cost of EpicCare Inpatient EHR in our country compared to the US dollar makes it a very...

Feb 2025
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CNIO

Relationship, Value

The solution is expensive, but Epic was very helpful during COVID-19 and gave us some functionality...

Feb 2025
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CNIO

Relationship

Epic’s support is really second to none. The vendor is very responsive. I could ring the higher-up...

Feb 2025
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CNIO

Loyalty, Product

EpicCare Inpatient EHR meets our local needs. The product functionality is fantastic. The system is...

Feb 2025
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CNIO

Operations

We run a very tight ship here in terms of implementation services, and we have nothing but praise...

Feb 2025
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Nurse

Value

As an end user, I absolutely love EpicCare Inpatient EHR. I used another EHR vendor, and I hated...

Feb 2025
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Nurse

Operations

It is quite difficult to start the training with Epic. Based on where we are, if we were to...

Feb 2025
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Nurse

Operations, Product

If an end user has had Epic's comprehensive training, I think the ease of use definitely rates up...

Feb 2025
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Nurse

Loyalty, Product

My likelihood to recommend EpicCare Inpatient EHR rates at the top of the scale. I rave about the...

Feb 2025
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Nurse

Product, Value

One feature I really like is Secure Chat. It makes it really easy for us to communicate with...

Feb 2025
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CMIO

Culture, Value

We struggle with Epic keeping their promises. I wonder whether that is a communication thing as we...

Feb 2025
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CMIO

Product

With Epic, we have completed deep implementations across the group of hospitals and in smaller...

Feb 2025
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CMIO

Relationship

There are a couple of levels to how Epic works with us strategically. With technical advisory...

Feb 2025
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Director

Product

Epic's biggest strengths are that the product is user-friendly and that it has good integrations...

Jan 2025
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Director

Product

One improvement Epic could make would be to offer mobile solutions, especially mobile x-ray and...

Jan 2025
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CMIO

Product

Epic can improve on interoperability with other vendors, particularly for mobile and AI solutions.

Dec 2024
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CMIO

Relationship, Product

Epic's strength is that they have a fully integrated system. I like that they are constantly...

Dec 2024
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Director

Relationship

Epic needs to listen more. They could make that change.

Nov 2024
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Director

Culture, Loyalty, Relationship

We are waiting for Epic to tell us what the road map is for moving their solutions to the public...

Jul 2024
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Director

Loyalty, Product

I have worked with quite a lot of large systems in healthcare during my career. Epic is playing a...

Jul 2024
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Director

Product

Epic’s interoperability is very immature. Epic really needs to free up their data model. They have...

Jul 2024
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Director

Operations, Value

Epic charges us for every little thing for our heavy customization. One other big thing is their...

Jul 2024
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Director

Relationship

Our teams are meeting with Epic all the time; Epic is very proactive. We are in very close contact...

Jul 2024
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