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User Commentary
Value
EpicCare Inpatient EHR is a very expensive product. There is no sugarcoating that. However, Epic has...
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Relationship, Operations, Product
There are a lot of other facilities and visitors who want to understand our experience with Epic....
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Relationship
EpicCare Inpatient EHR meets nearly all of our local needs. Epic is very responsive to any...
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Relationship
Epic is very engaged. They care about the success of the organization. Epic assists with all...
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Product
EpicCare Inpatient EHR is customizable and easy to use. It has lots of bells and whistles, and...
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Product
Epic should continue to move into the AI space and localize to other contexts and countries. Epic...
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Value
The cost of EpicCare Inpatient EHR in our country compared to the US dollar makes it a very...
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Relationship, Value
The solution is expensive, but Epic was very helpful during COVID-19 and gave us some functionality...
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Relationship
Epic’s support is really second to none. The vendor is very responsive. I could ring the higher-up...
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Loyalty, Product
EpicCare Inpatient EHR meets our local needs. The product functionality is fantastic. The system is...
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Operations
We run a very tight ship here in terms of implementation services, and we have nothing but praise...
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Value
As an end user, I absolutely love EpicCare Inpatient EHR. I used another EHR vendor, and I hated...
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Operations
It is quite difficult to start the training with Epic. Based on where we are, if we were to...
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Operations, Product
If an end user has had Epic's comprehensive training, I think the ease of use definitely rates up...
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Loyalty, Product
My likelihood to recommend EpicCare Inpatient EHR rates at the top of the scale. I rave about the...
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Product, Value
One feature I really like is Secure Chat. It makes it really easy for us to communicate with...
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Culture, Value
We struggle with Epic keeping their promises. I wonder whether that is a communication thing as we...
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Product
With Epic, we have completed deep implementations across the group of hospitals and in smaller...
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Relationship
There are a couple of levels to how Epic works with us strategically. With technical advisory...
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Product
Epic's biggest strengths are that the product is user-friendly and that it has good integrations...
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Product
One improvement Epic could make would be to offer mobile solutions, especially mobile x-ray and...
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Product
Epic can improve on interoperability with other vendors, particularly for mobile and AI solutions.
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Relationship, Product
Epic's strength is that they have a fully integrated system. I like that they are constantly...
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Relationship
Epic needs to listen more. They could make that change.
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Culture, Loyalty, Relationship
We are waiting for Epic to tell us what the road map is for moving their solutions to the public...
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Loyalty, Product
I have worked with quite a lot of large systems in healthcare during my career. Epic is playing a...
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Product
Epic’s interoperability is very immature. Epic really needs to free up their data model. They have...
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Operations, Value
Epic charges us for every little thing for our heavy customization. One other big thing is their...
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Relationship
Our teams are meeting with Epic all the time; Epic is very proactive. We are in very close contact...
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