HALO (Global) Commentary
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Subject Expert
Eder Lagemann
Research Director
Commentary Summary
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User Commentary
Relationship, Operations
It would have been nice to have a bit more strategic guidance around the change management for...
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Product
The overall backbone or overarching idea of Indica Labs comes from the research side. This is the...
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Product
There have been some reliability issues in the past, and in terms of functionality, HALO does not...
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Relationship
Our experience with Indica Labs has been a positive and fruitful interaction. Overall, it has been a...
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Operations, Product
I use HALO every day, and I'm quite happy. There are no significant problems. I still learn new...
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Operations
Because it is a web-based platform, the implementation of the solution was very straightforward, and...
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Culture, Product
The product works as promised and is exactly what we were expecting. The system is stable. We have...
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Relationship, Product
We don't have any significant issues to report to Indica Labs. We discuss with them when there is a...
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Loyalty
We wanted a solution that was web based. We had an emphasis on remote reporting, and we wanted the...
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Loyalty, Operations
We chose HALO in combination with another scanner. HALO has good image quality and robustness...
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Loyalty
At our facility, we mostly use DICOM, so we are scanning slides in a DICOM file format. HALO has an...
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Value
With Indica Labs, everything is too expensive, but the price is worth what we get. We don't have...
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Relationship, Product
There are some user interfaces and other things in the system that could be improved. However, I...
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Relationship
Indica Labs’ customer support people respond quickly. I have sent an email on the weekend before,...
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Product
It would be disastrous if we went back to the way we were doing things before we had HALO. We are...
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Loyalty, Relationship, Product
HALO is very good because the integration with our digital pathology scanner is seamless. HALO has a...
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Relationship
We did most of the change management work ourselves for our digital pathology transformation, but...
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