IntelePACS (Global) Commentary
Filtered view: (Asia/Oceania)

Subject Expert
Eder Lagemann
Research Director
KLAS Research Director - Eder Lagemann
 
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Manager

Relationship, Operations, Product

Intelerad can't manage our upgrade transition quickly enough. They don't have the resources. The...

Jan 2024
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Manager

Loyalty

Contractually, we have to keep the lights on, but IntelePACS is not part of our long-term plans. It...

Jan 2024
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Manager

Relationship, Product

Intelerad can't keep a promise; they don't make promises. That is simply because their road map is...

Jan 2024
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Manager

Value

Intelerad does not avoid charging. Nickel-and-diming clients is their main mode of income. That is...

Jan 2024
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Manager

Operations

In regard to implementation services, Intelerad doesn’t do their homework or prep work. They claim...

Jan 2024
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Manager

Relationship, Product

Intelerad has very limited VNA capability for integration with third parties. IOCM is a protocol...

Jan 2024
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Manager

Relationship

Proactive service is not Intelerad’s model. They are a break-fix company. They don't do anything...

Jan 2024
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Manager

Culture

Intelerad was very responsive while the contract was being renewed. Once that was signed, the vendor...

Jan 2024
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Manager

Relationship

The vendor's biggest strength is our current client success manager. They understand the...

Sep 2023
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