Canada PACS 2024
12 March 24
| Kevin Huang and Steve VanWagenen
Many healthcare organizations in Canada have been using their PACS for years. Since the outbreak of the COVID-19 pandemic, KLAS has seen potential-replacement rates for Canada PACS solutions increase to a historic high, where more than one-third of interviewed organizations are actively looking to replace their PACS. This report examines vendors’ performance and the customer experience in Canada to help organizations understand the strengths and weaknesses of available options in the market.
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Manager
Loyalty
I am looking forward to Intelerad consolidating their offerings and to...
Manager
Culture, Product
Intelerad's opportunity to improve the product is around advanced...
Manager
Product
Intelerad has a strong reputation in the market, and IntelePACS is a...
Manager
Relationship
Getting some of the system's work done is a hierarchical thing. We...
Manager
Product
One of our users didn't like the newer version of the project because...
Manager
Culture
The biggest problem with Intelerad is the disconnect between their...
Manager
Relationship, Operations
Our interactions with the vendor have been good. Intelerad's people...
Manager
Operations
People who have used IntelePACS before have a level of familiarity...
Manager
Relationship, Operations
The system's integration is fine. I suppose there are opportunities...
Manager
Value
The challenge that we have as a business is that every bit of tech...