Capsule Enterprise (Bernoulli) Comments

 

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Current Time Inside Cache Tag Helper: 9/20/2020 4:42:33 AM and Model.EvProductId = 79221

Commentary Summary

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User Commentary

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VP/Other Executive

Relationship

If I were to rank the best vendors to work with, Epic would always be number one, but Bernoulli...

Jul 2019
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VP/Other Executive

Other Observations & Comments

I know that the merge with Capsule and Bernoulli is not yet complete, but I will be watching to see...

Jul 2019
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VP/Other Executive

Interfacing and Integration

I don't think Bernoulli is lacking. Their ability to integrate devices that offer more encryption...

Jul 2019
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VP/Other Executive

Other Observations & Comments

I hope Bernoulli doesn't turn into Capsule. When we were deciding on device integration, we were...

Jul 2019
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VP/Other Executive

Service and Support

I think Bernoulli has a really good product that works for us. When we rolled out a product a few...

Jul 2019
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Director

Interfacing and Integration

We had to purchase middleware in order to integrate our secure communications platform with our...

Oct 2018
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Director

ROI / Cost (care and feeding)

Everyone at Bernoulli, from the salespeople to the engineers, wanted to meet our needs. The vendor...

Oct 2018
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Director

Service and Support

We didn't find out that we needed Bernoulli Enterprise until after we had been working with our...

Oct 2018
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Director

Service and Support

We get rapid responses from Bernoulli, especially when they tell us about problems we wouldn’t have...

Sep 2018
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Director

Service and Support

Bernoulli is growing a lot, so that has started to bog them down a bit. They aren’t as timely as...

Sep 2018
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Director

Functionality and Upgrades

For monitoring ventilators and alarm notifications, the system is very good. We had some growing...

Jun 2018
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Director

Functionality and Upgrades

We use the system to monitor our ventilators. We have things hardwired because I am against Wi-Fi...

Jun 2018
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Director

Service and Support

Bernoulli is very responsive. When we contact them about a change or for guidance, they are very...

Apr 2018
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Director

Functionality and Upgrades

Bernoulli Enterprise needs us to assign a bed before we can associate a device or a monitor with a...

Apr 2018
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Director

Functionality and Upgrades

We use Bernoulli Enterprise as middleware to connect our devices to our EMR. That has gone well. We...

Mar 2018
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Director

Future Outlook

We want to expand our use of Bernoulli Enterprise, and we are considering using Bernoulli's...

Mar 2018
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Director

Interfacing and Integration

Bernoulli's products have a lot of interoperability. I am optimistic that things will go as planned...

Mar 2018
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Director

Service and Support

Bernoulli is proactive in their service, but they don't annoy us. They are always available, and...

Mar 2018
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Director

Relationship

We are in a unique position because we have worked with Bernoulli for a long time. We were with them...

Mar 2018
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Director

Service and Support

I was impressed with Bernoulli's merger with Nuvon. It was seamless. I appreciate their hard work...

Mar 2018
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Director

Functionality and Upgrades

Bernoulli Enterprise monitors all of our alarms for our ventilators and sends text messages to our...

Nov 2017
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Director

Technology

Bernoulli Enterprise is basically middleware. It sits between the Cisco phones and our nurse call...

Nov 2017
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Director

Other Observations & Comments

Bernoulli offers direct access to technical support only Monday through Friday. On weekends and...

Nov 2017
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Director

Other Observations & Comments

Going forward, we are looking into the enhanced monitoring from Bernoulli. We may put up monitors in...

Nov 2017
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Director

Relationship

When I ask Bernoulli to do something, they go above and beyond. We are a large account, and that may...

Nov 2017
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Director

ROI / Cost (care and feeding)

Bernoulli doesn’t nickel-and-dime, but they have boxes that sit in the ventilators and on the nurse...

Nov 2017
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Director

Interfacing and Integration

Bernoulli is actually very good with integration. We recently had a project where we had an urgent...

Nov 2017
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Director

Service and Support

We have always had good experiences with Bernoulli. We actually had to reach out to them recently...

Nov 2017
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Director

Other Observations & Comments

Bernoulli doesn’t really come to us to sell us on new bells and whistles for Bernoulli Enterprise....

Nov 2017
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Director

Relationship

When we reach out for assistance from Bernoulli's executives, they get resources ready right away to...

Nov 2017
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Director

Functionality and Upgrades

Most of our patient locations don’t have beds, but in an ED setting, there are beds. We kind of had...

Nov 2017
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Manager

Functionality and Upgrades

I would love to see more customization for the end users with Bernoulli Enterprise so that we could...

Oct 2017
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