Connect2MyDoctor (Mostly Middle East) (Non-US)
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Subject Expert
Everton Santos
Research Director
Commentary Summary
User Commentary
We primarily use Connect2MyDoctor to do online bookings and video consultations. A small percentage...
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Initially, our doctors weren't really comfortable doing sessions in the solution. That wasn't...
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Connect2MyDoctor is very easy to use and configure. We can ask patients screening questions and have...
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The solution's payment options are limited. The vendor only have one or two payment-gateway options....
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As far as the relationship and support go, I am pretty happy with Neev Tech Labs. Whenever we...
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We didn't want the physicians to have exposure to the COVID-19-positive inpatients, and that...
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Connect2MyDoctor is very unique. There is an SMS message that goes through Connect2MyDoctor and...
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The product is flawless. We had some initial hiccups caused by a blocked signal. Things weren't...
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The vendor is improving the product, but they don't roll out new releases often.
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The vendor showcased their documentation for integration, and that meets the requirements for basic...
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I would expect the vendor to get on a quality call with us possibly every quarter or so. That has...
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I am expecting a lot more uptake in teleconsultations. I would really want the vendor to focus on...
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The vendor does not have extra charges for every little thing. That is the sweetest thing that I...
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I want one platform and not something else. The ideal situation would be to have something through...
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Ease of use is a bit of a problem for the patient. Guiding them in the system is a challenge. We...
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Before we had even asked for them, the vendor had actually done a lot of the things that we had been...
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When COVID-19 hit and people stopped coming to the hospitals and clinics, we needed some ways of...
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