Okadoc (Middle East) (Non-US)
Filtered view: (Middle East/Africa)

Subject Expert
Everton Santos
Research Director
KLAS Research Director - Everton Santos
 
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User Commentary

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Director

Future Outlook

Okadoc is definitely part of our long-term plans. We are developing more of an integrated platform...

Dec 2021
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Director

Functionality and Upgrades

The Okadoc system has been quite good. Telehealth came in during COVID-19 when people were...

Dec 2021
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Director

ROI / Cost (care and feeding)

Okadoc’s charging is very straightforward. Okadoc believes in partnership. They charge us for the...

Dec 2021
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Director

Implementation and Training

The vendor really puts a lot of effort into training. The vendor works a lot on helping our team....

Dec 2021
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Director

Relationship

When it came to implementing Okadoc, there were some delays in parts of the product. We ended up...

Dec 2021
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Director

Service and Support

We don't need much support from Okadoc because the product is straightforward. The vendor just has...

Dec 2021
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Director

Service and Support

I was very impressed with the Okadoc team. We have to rely on the providers to work with us, and...

Dec 2021
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Director

Functionality and Upgrades

I have already recommended Okadoc to all providers that we work with. I have no issues. I am...

Dec 2021
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Director

Functionality and Upgrades

The major issue we have is that patients want to access their results, but we have to do that...

Dec 2021
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Director

Future Outlook

Okadoc has upgrades coming. The vendor is revamping the whole system.

Dec 2021
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Director

Functionality and Upgrades

Okadoc is easy to use, but it could be better. We have been using so many apps and platforms that we...

Dec 2021
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Director

Interfacing and Integration

The system gives us exactly what we need. It is easily integrated, and it gives me payment options...

Dec 2021
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Director

Future Outlook

Telehealth hasn't grown the way we expected it to grow, but that doesn't mean that it will die. I...

Dec 2021
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Director

Win/Loss - Why they were selected (by current clients)

We had at least 10 telehealth vendors from all over the world pitching to us. We went with Okadoc...

Dec 2021
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Director

Service and Support

Okadoc's team members were very cooperative. They supported us all the way during the pandemic....

Nov 2021
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Director

Other Observations & Comments

We want to integrate Okadoc with another one of our systems. That will allow information to show up...

Nov 2021
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Director

Other Observations & Comments

Okadoc could probably help providers get better prices by tying their telehealth platform to...

Nov 2021
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Director

Functionality and Upgrades

Okadoc helped us during the pandemic while people were getting used to the situation. Our doctors...

Nov 2021
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VP/Other Executive

Interfacing and Integration

Overall, Okadoc's system is good. The only downside is that our people aren't into technology. They...

Nov 2021
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VP/Other Executive

Relationship

Okadoc is a good company, and they have a good platform. It is the best in the field. I know the...

Nov 2021
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VP/Other Executive

Functionality and Upgrades

Okadoc's system is very easy with certain patients. Patients can see the appointments directly, and...

Nov 2021
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