Okadoc (Middle East) (Non-US)
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Subject Expert
Everton Santos
Research Director Level 2
Commentary Summary
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User Commentary
Okadoc is definitely part of our long-term plans. We are developing more of an integrated platform...
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The Okadoc system has been quite good. Telehealth came in during COVID-19 when people were...
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Okadoc’s charging is very straightforward. Okadoc believes in partnership. They charge us for the...
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The vendor really puts a lot of effort into training. The vendor works a lot on helping our team....
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When it came to implementing Okadoc, there were some delays in parts of the product. We ended up...
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We don't need much support from Okadoc because the product is straightforward. The vendor just has...
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I was very impressed with the Okadoc team. We have to rely on the providers to work with us, and...
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I have already recommended Okadoc to all providers that we work with. I have no issues. I am...
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The major issue we have is that patients want to access their results, but we have to do that...
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Okadoc has upgrades coming. The vendor is revamping the whole system.
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Okadoc is easy to use, but it could be better. We have been using so many apps and platforms that we...
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The system gives us exactly what we need. It is easily integrated, and it gives me payment options...
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Telehealth hasn't grown the way we expected it to grow, but that doesn't mean that it will die. I...
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We had at least 10 telehealth vendors from all over the world pitching to us. We went with Okadoc...
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Okadoc's team members were very cooperative. They supported us all the way during the pandemic....
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We want to integrate Okadoc with another one of our systems. That will allow information to show up...
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Okadoc could probably help providers get better prices by tying their telehealth platform to...
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Okadoc helped us during the pandemic while people were getting used to the situation. Our doctors...
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Overall, Okadoc's system is good. The only downside is that our people aren't into technology. They...
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Okadoc is a good company, and they have a good platform. It is the best in the field. I know the...
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Okadoc's system is very easy with certain patients. Patients can see the appointments directly, and...
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We have directly integrated Okadoc’s solution with our EMR, so all the appointment slots served...
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From a technology point of view, we have found that Okadoc uses the very latest technology to solve...
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One piece of feedback I have given Okadoc in the past is to watch acutely what is going on in the...
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We ended up finding a gem. Okadoc really understands the consumers’ pain and sets out to solve the...
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When it comes to Okadoc, our primary goal is to make it easy for us to be discoverable for our...
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