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Aquarius iNtuition Enterprise Comments
Filtered view: All
Subject Expert
Commentary Summary
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User Commentary
VP/Other Executive
Functionality and Upgrades
Aquarius iNtuition Enterprise is a quality product. I am very happy with the system. The quality of...
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VP/Other Executive
Technology
Aquarius iNtuition Enterprise is slow in bandwidth situations. We can’t use it at home because of...
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Manager
Service and Support
TeraRecon has a good solution, but we have noticed some slowdowns in their response and operations...
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Director
Functionality and Upgrades
It is easy to find things in Aquarius iNtuition Enterprise. There are different modules for various...
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Director
Service and Support
The support from TeraRecon has always been great. TeraRecon is quick to respond. They take ownership...
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Director
Functionality and Upgrades
Our radiologists' favorite thing about Aquarius iNtuition Enterprise is the tabular model...
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Director
Service and Support
I would like to see TeraRecon reach out more proactively to see how we are doing and whether we need...
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Manager
Interfacing and Integration
The product is part of our long-term plans. We were talking recently with the vendor. They ran some...
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Manager
Service and Support
I used to get emails from vendors about new features and upgrades to the newest software. The vendor...
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Manager
Service and Support
The vendor has a vision of where the product needs to go. The vendor pulled us all together for a...
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Manager
Service and Support
Generally, when we deal with the vendor's support, we can request for issues to be escalated, and...
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Manager
Interfacing and Integration
The system is meeting our integration and interoperability goals. I would highly recommend the...
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Manager
Service and Support
The vendor's service people are very proactive. They contact us when there are issues that other...
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Manager
Functionality and Upgrades
I think the product is the best in its class out of all the 3D systems in the marketplace. The...
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Director
ROI / Cost (care and feeding)
TeraRecon's system is stable and meets our needs. However, the system is at the end of its life, so...
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Director
Sales and Contracting
TeraRecon hasn't done anything to help me through the COVID-19 crisis, but they haven't done...
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Director
Service and Support
A few years back, something happened to our facility that was a security concern. TeraRecon was the...
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CIO
Relationship
Overall, the system is a good solution, and TeraRecon is a good vendor. We have seen a few things...
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Manager
Future Outlook
The vendor is really trying to deliver new technology to meet our needs. The vendor looks toward the...
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Manager
Relationship
The vendor’s executives are involved, and we have all kinds of conversations at every level of the organization....
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Manager
ROI / Cost (care and feeding)
The system drives outcomes, but we are able to get more outcomes out of the TeraRecon system than...
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Manager
Functionality and Upgrades
In a lab setting, the product is very valuable because it has workflows that allow me to customize...
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Manager
Relationship
We have frequent meetings with the vendor, and they are excited about the fact that we want to use...
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Analyst/Coordinator
Service and Support
In terms of TeraRecon keeping promises, TeraRecon dropped the ball on us when it came to their sales...
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Analyst/Coordinator
Implementation and Training
TeraRecon needs to get their enterprise-level system up to par. There was some engineering in the...
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Analyst/Coordinator
Service and Support
At TeraRecon, the vice president just left, but we still talk to the executives a lot. There has...
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Analyst/Coordinator
Functionality and Upgrades
We consider TeraRecon to be a developmental partner. There are other solutions on the market....
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Director
Relationship
The product has a good infrastructure because it isn't restricted in the number of users or number...
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Director
Functionality and Upgrades
Some things are challenging to do in the system. We have had some issues with some of the efficiency...
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VP/Other Executive
Functionality and Upgrades
TeraRecon is very good at what they do. They have excellent post-processing software from a...
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Physician
Service and Support
When we have issues, it takes maybe fifteen minutes to get somebody on the phone. I can reach out to...
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Physician
Functionality and Upgrades
TeraRecon pushes us to upgrade. On the research side, I feel like we are getting updates without me...
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Physician
Functionality and Upgrades
The product deserves the word iNuition to be part of its name; it is intuitive. TeraRecon has been...
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Director
Functionality and Upgrades
Aquarius iNtuition Enterprise is a good advanced visualization solution, and the system has strong...
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Analyst/Coordinator
Service and Support
I have had to call TeraRecon, and they are always Johnny-on-the-spot. When we have to wait 15...
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Analyst/Coordinator
Functionality and Upgrades
The product does what the vendor says it will do. I like the product, but I don't think it is...
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Analyst/Coordinator
Other Observations & Comments
If we had access to the servers, that would be a major improvement. We have to call TeraRecon so...
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Manager
Technology
The new version of the product is phenomenally fast. It is hard to quantify things, but in terms of...
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Manager
Functionality and Upgrades
Undoubtedly, the product is part of our long-term plans. I don’t see us going to any other system...
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Manager
Other Observations & Comments
The vendor has been caught between a rock and a hard place because they have been bought out. I hope...
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Manager
ROI / Cost (care and feeding)
The vendor avoids charging for every little thing. We basically get the whole enchilada.
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Manager
Other Observations & Comments
There are a few things that I think we probably could have gotten some more help with from the...
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Manager
Service and Support
If we don’t call the vendor, they don’t do anything. When we call them, they react, but until we...
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Manager
Service and Support
I would recommend the product. On a 1–9 scale, I would give it a 10 if I could. The vendor is good....
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Manager
Functionality and Upgrades
The vendor and product are good, and over the course of a few years, we have been able to add more...
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Manager
Functionality and Upgrades
Once the product is installed properly, it behaves. There is very little we have to do with it; it...
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Manager
Functionality and Upgrades
I wish we had the viewer so that we could be more universal with the product. The vendor tried but...
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Manager
Relationship
During the COVID-19 crisis, we did an implementation, and the vendor was trying to get their money....
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Director
Service and Support
TeraRecon keeps their promises better than our other vendor does. People only need to make promises...
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Director
Other Observations & Comments
The vendor’s support is generally really good. We do a lot ourselves proactively. The vendor usually...
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Director
Service and Support
The vendor’s ability to drive tangible outcomes is acceptable. We get what we need. We sometimes...
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Manager
Future Outlook
The system is not part of our long-term plans. We have been working with a few different vendors,...
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Manager
Relationship
When I think of being proactive for service, I would picture TeraRecon being a little more proactive...
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Manager
Functionality and Upgrades
If I were recommending the system to others, I would tell them that the system is user friendly and...
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Manager
Interfacing and Integration
The paradigm has shifted, and everybody realizes that we are in a highly competitive market and that...
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Manager
Service and Support
In terms of TeraRecon's support and responsiveness, TeraRecon is by most accounts the gold standard...
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Manager
Other Observations & Comments
In the VP coder version, we may be able to share a viewer for the PETs and CTs in the absence of a...
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Manager
Other Observations & Comments
The vendor has artificial intelligence and machine learning capabilities. TeraRecon was just...
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Manager
Service and Support
TeraRecon always reaches out and lets us know whether webinars are coming up. They work with me on...
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Director
Future Outlook
The people who use the system like it. The system is not part of our long-term plans because we are...
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Director
Functionality and Upgrades
In terms of the quality and effectiveness of recent upgrades, the vendor did well.
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Director
Implementation and Training
There is no training with the vendor. We would have to pay for services and to have somebody come in....
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Director
Other Observations & Comments
We have had to escalate things and get things that we thought were supposed to be part of the...
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Director
Relationship
The vendor’s proactivity level is really very low. I don’t think anybody is really reaching out, but...
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Analyst/Coordinator
Service and Support
We never have to call the ongoing support. That just means the product works all the time.
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Analyst/Coordinator
Relationship
In terms of TeraRecon being proactive, the account executive checks on us. That person brings us new...
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Analyst/Coordinator
Other Observations & Comments
The TeraRecon product did what it was supposed to do in driving tangible outcomes. I am giving the...
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Analyst/Coordinator
Other Observations & Comments
I would absolutely buy the TeraRecon product again. Upgrades are a challenge. One of the things that...
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Analyst/Coordinator
Implementation and Training
I would rate TeraRecon really highly on the effectiveness of their ongoing training. As soon as I...
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Analyst/Coordinator
Other Observations & Comments
I would rate TeraRecon pretty high in terms of supporting our organization's integration goals, but...
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Analyst/Coordinator
Other Observations & Comments
TeraRecon is one of the vendors we use that I see more advertisements for. TeraRecon is trying hard...
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CIO
Service and Support
We run into some language barriers with TeraRecon's support. The support teams are incredibly smart,...
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CIO
ROI / Cost (care and feeding)
TeraRecon avoids charging for every little thing. Aquarius iNtuition Enterprise is a...
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