CareHere

CareHere's Current COVID-19 Response and Solutions

The following information was supplied by the vendor and has not been validated by KLAS.

Worksite health services
Various telehealth services available to help organizations during the COVID-19 outbreak

CareHere TeleVisit

CareHere TeleVisit allows patients to schedule and conduct routine medical, coaching, and behavioral health visits remotely with their current CareHere provider. During the COVID-19 outbreak, CareHere has utilized TeleVisits to:

  • Screen, monitor, and provide surveillance of at-risk patients.
  • Limit unnecessary in-person health center visits to reduce exposure to health center clinical staff and patients.
  • Continue to provide healthcare services to patients even after clients choose to shut down their facilities.
  • Provide behavioral health support to CareHere clinicians and providers nationwide.

CareHere eHealth Center Technology

The CareHere eHealth Center connects patients with remote physicians via the CareHere eHealth technology platform. The visit is facilitated by an on-site nurse who operates the technology platform and medical equipment in coordination with the remote physician. The CareHere eHealth technology platform utilizes high definition peripherals and medical equipment that allow CareHere clinicians to provide a full scope of services beyond the very limited services that can normally be serviced through traditional telemedicine.

During the COVID-19 outbreak, CareHere has been able to deploy our mobile eHealth technology platform to health centers where providers are unavailable or to provide extra capacity at high utilization health centers to triage, screen, and treat patients. Additionally, our standard eHealth model is deployed in rural communities where access to care during the COVID-19 outbreak is increasingly difficult.

CareHere TeleHealth Services powered by MDLive

CareHere TeleHealth Services allows existing patients to schedule and conduct routine medical and behavioral health visits remotely with an MDLive provider. CareHere and MDLive have a partnership to offer these services 24/7/365, and the patient health data from each visit is automatically uploaded into the patient’s health record in the CareHere EMR. During the COVID-19 outbreak, CareHere has utilized TeleHealth Services for those clients that have this product to:

  • Provide 24/7 coverage for all patients, especially after hours.
  • Provide extra capacity during high utilization time periods.
  • Continue to provide healthcare services to patients even if the client chooses to shut down their facility.
  • Provide behavioral health support for clients with the behavioral health scope of services.

Professional Services Overall Score Data collected since November 2018

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