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PeraTrend (surveillance) Comments
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Subject Expert
Commentary Summary
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User Commentary
Nurse
Functionality and Upgrades
We have used a few versions of the system. Version 4 had some wonderful upgrades in terms of...
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Nurse
Relationship
I would absolutely buy the system again. The upgrades could not have been better. I have found the...
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Nurse
Functionality and Upgrades
There is a process in mapping that we have to do so that our nurses don’t have to do extra...
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Nurse
Functionality and Upgrades
PeraTrend is so easy to use that when we use it in family discussions, families understand it.
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Nurse
Implementation and Training
We can’t have all of our users sit in a class for three or four hours. We have superusers and a...
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Nurse
Future Outlook
The product does what we expect it to do. We know that v.5 will do more, so we are anxious to get on...
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Nurse
Technology
The vendor’s new version goes into the cloud. It reduces burden and maintains upgrades. The system...
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Nurse
Service and Support
I can’t say enough about the vendor’s phone and web support. Our account executive is just...
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Nurse
Relationship
We meet with all of the vendor’s executives. They are available if we ask. The vendor really has a...
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Nurse
Functionality and Upgrades
We have had good success with the product. Our nurses are more engaged than our providers because...
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Nurse
ROI / Cost (care and feeding)
We have received our money’s worth. We have definitely seen a drop in mortality, readmission rates,...
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Nurse
Future Outlook
I expect to rate the product highly a year from now. The new upgrade will take several months, but...
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CNO
Relationship
PeraHealth is a great company to work with. The vendor keeps in touch with us; we have regular phone...
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Manager
Service and Support
PeraHealth has been great with us. We have worked with them for a very long time, but I can pick up...
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Manager
Other Observations & Comments
I wish PeraHealth could more quickly enhance their products with the suggestions we give them. That...
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